STORE POLICY

### Distance Selling Agreement

**1. PARTIES**

This Agreement is made between the parties listed below under the terms and conditions specified herein:

**A. "BUYER"** (referred to as "BUYER" in this Agreement)

**B. "SELLER"** (referred to as "SELLER" in this Agreement)

**Name:** HALİDE BANUŞ  
**Address:** SAHABİYE MAH. AHMET PAŞA CD. SAHABİYE MEDRESESİ İÇİ NU:9 KOCASİNAN/ KAYSERİ  

By accepting this Agreement, the BUYER acknowledges and agrees to pay the order amount, including any applicable shipping fees and taxes, upon confirmation of the order. The BUYER confirms they have been informed of this obligation.

**2. DEFINITIONS**

In the implementation and interpretation of this Agreement, the terms below shall have the following meanings:

- **MINISTER:** The Minister of Customs and Trade.
- **MINISTRY:** The Ministry of Customs and Trade.
- **LAW:** Law No. 6502 on Consumer Protection.
- **REGULATION:** Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188).
- **SERVICE:** Any transaction related to the provision of goods or services for a fee or benefit, excluding the supply of goods.
- **SELLER:** The company providing goods or services to the consumer within its commercial or professional activity or acting on behalf of the seller.
- **BUYER:** A natural or legal person who purchases, uses, or benefits from goods or services for non-commercial or non-professional purposes.
- **SITE:** The SELLER's website.
- **ORDERER:** A natural or legal person requesting goods or services through the SELLER’s website.
- **PARTIES:** The SELLER and the BUYER.
- **AGREEMENT:** This Agreement made between the SELLER and the BUYER.
- **GOODS:** Tangible items and intangible goods such as software, audio, video, and other electronic media prepared for use.

**3. SUBJECT**

This Agreement regulates the rights and obligations of the parties concerning the sale and delivery of the product(s) ordered electronically by the BUYER via the SELLER’s website, including the sale price and specifications of the product(s), in accordance with Law No. 6502 and the Regulation on Distance Contracts.

Listed prices and offers are valid until updated or changed. Time-limited offers are valid until the specified end date.

**4. SELLER INFORMATION**

**Name:** HALİDE BANUŞ  
**Address:** SAHABİYE MAH. AHMET PAŞA CD. SAHABİYE MEDRESESİ İÇİ NU:9 KOCASİNAN/ KAYSERİ  
**Phone:** +90 352 222 47 09  
**Email:** destek@lapentayastik.com

**5. BUYER INFORMATION**

**Recipient:** [Delivery Name]  
**Delivery Address:** [Delivery Address]  
**Phone:** [Phone Number]  
**Email/Username:** [Email Address]

**6. ORDERER INFORMATION**

**Name/Surname/Title:** [Billing Name]  
**Address:** [Billing Address]  
**Phone:** [Phone Number]  
**Email/Username:** [Email Address]

**7. PRODUCT INFORMATION**

7.1. The basic characteristics of the product(s), including type, quantity, brand/model, color, and number, are published on the SELLER’s website. If a campaign is organized by the SELLER, the product’s basic features can be reviewed during the campaign period. The campaign is valid until the specified date.

7.2. The listed prices on the site are the sale prices. Prices and offers are valid until updated or changed. Time-limited offers are valid until the specified end date.

7.3. The total sales price including all taxes for the product or service is shown below.

**Product List:** [Product List]  
**Basket Total (Including VAT):** [Basket Total]  
**Shipping Cost:** [Shipping Cost]

**Payment Method and Plan:** [Payment Method]  
**Delivery Address:** [Delivery Address]  
**Recipient:** [Recipient Name]  
**Billing Address:** [Billing Address]  
**Order Date:** [Date]  
**Delivery Date:** Within 30 days from the order date.  
**Delivery Method:** 

7.4. Shipping costs will be paid by the BUYER.

**8. INVOICE INFORMATION**

**Name/Surname/Title:** [Billing Name]  
**Address:** [Billing Address]  
**Phone:** [Phone Number]  
**Email/Username:** [Email Address]

**Invoice Delivery:** The invoice will be delivered with the order to the billing address during delivery.

**9. GENERAL PROVISIONS**

9.1. The BUYER acknowledges having read and understood the product's basic characteristics, sale price, payment method, and delivery information provided on the SELLER’s website and confirms their electronic approval. The BUYER agrees to have obtained all necessary information regarding the address, basic features of the ordered products, price including taxes, payment, and delivery details before establishing the distance selling agreement.

9.2. Each product subject to the Agreement will be delivered to the BUYER or the designated recipient/address within the time frame specified on the website, not exceeding the 30-day legal period. If the product cannot be delivered within this period, the BUYER reserves the right to cancel the Agreement.

9.3. The SELLER commits to delivering the product in complete and accurate condition, adhering to the specified characteristics and any warranty documents, user manuals, and relevant information and documents required by law. The SELLER will perform their duties accurately and diligently and maintain service quality.

9.4. The SELLER may provide a different product of equal quality and price, with the BUYER’s explicit consent, if they inform the BUYER before the fulfillment of the contractual obligations.

9.5. If the fulfillment of the product or service becomes impossible, the SELLER will notify the BUYER in writing within 3 days of learning about the situation and will refund the total amount within 14 days.

9.6. The BUYER agrees that if payment for the product is not made or is canceled before delivery, the SELLER’s obligation to deliver the product will be void.

9.7. If unauthorized use of the BUYER’s credit card occurs, leading to non-payment of the product by the bank or financial institution, the BUYER agrees to return the product within 3 days at the SELLER’s expense.

9.8. In cases of force majeure, if the SELLER cannot deliver the product within the specified period, they will notify the BUYER and the BUYER may request cancellation, replacement with a similar product, or extension of the delivery period. If the order is canceled, refunds will be processed according to the payment method used.

9.9. The SELLER has the right to contact the BUYER through the address, email, and phone numbers provided for communication, marketing, notification, and other purposes. The BUYER accepts this by agreeing to the terms.

9.10. The BUYER must inspect the product upon delivery and reject any damaged or defective items. The BUYER is responsible for protecting the product after delivery and must return it in its original packaging if exercising the right of withdrawal.

9.11. If the credit card holder differs from the BUYER or if security issues arise before delivery, the SELLER may request identification and additional documentation from the BUYER. Orders may be suspended until requested information is provided, and the SELLER reserves the right to cancel the order if the information is not provided within 24 hours.

9.12. The BUYER confirms that the personal information provided during registration is accurate and agrees to compensate the SELLER for any damages caused by inaccuracies.

9.13. The BUYER agrees to comply with legal regulations while using the SELLER’s website and acknowledges that any legal and criminal liabilities will be their sole responsibility.

9.14. The BUYER must not use the website for illegal purposes, disturb or harass others, or engage in harmful activities such as spam or viruses.

9.15. The SELLER’s website may contain links to other websites or content not controlled by the SELLER. These links are provided for convenience and do not imply endorsement or guarantee of the linked site’s content.

9.16. The BUYER will be personally responsible for any legal and financial consequences of violating the terms of this Agreement and will indemnify the SELLER from such consequences.

**10. RIGHT OF WITHDRAWAL**

10.1. The BUYER may withdraw from the Agreement within 14 days of receiving the product or service without any legal or financial obligation by notifying the SELLER. For services, the withdrawal period starts from the signing date. Once the service has started with the consumer’s approval, the right of withdrawal is not applicable.

10.2. To exercise the right of withdrawal, the BUYER must notify the SELLER in writing within 14 days via registered mail, fax, or email and return the product in unused condition. The SELLER is obliged to refund the total amount and accept the return within 20 days of receiving the withdrawal notice.

**11. PRODUCTS NOT SUBJECT TO WITHDRAWAL**

Products prepared based on the BUYER’s request or specific personal needs, such as underwear, swimwear, makeup products, disposable items, and items that may deteriorate or expire quickly, are non-returnable once opened. This also includes items that cannot be separated from other products or are delivered as part of a subscription service.

**12. DEFAULT AND LEGAL CONSEQUENCES**

If the BUYER defaults on payments made by credit card, they are liable to pay interest according to the credit card agreement and will be responsible for any legal and collection costs incurred. The SELLER may seek recovery of damages due to delayed payment from the BUYER.

**13.