Privacy and Personal Data Protection Policy (KVKK)

At lapenta.com.tr (Lapenta Comfort and Therapy Pillows), we place the utmost importance on the security of your personal data. Your personal data is processed and stored in accordance with the Turkish Personal Data Protection Law No. 6698, known as "KVKK" (Kişisel Verilerin Korunması Kanunu).

This law, which governs the processing and protection of personal data, is specific to Turkey and applies to entities operating within the country, such as lapenta.com.tr.

1. How Your Personal Data Can Be Processed

In accordance with the Turkish KVKK, the personal data you share with lapenta.com.tr may be partially or fully processed through automated or non-automated means, as part of any data recording system. In essence, any transaction performed on the data is considered "processing of personal data" under the KVKK.

1. Purposes and Legal Grounds for Processing Your Personal Data

Your personal data that you share may be processed for the following purposes:

• To provide the services we offer to our customers in accordance with the requirements of the contract and technology;

• To improve our products and services;

• To provide information to public authorities or officials, when required by law and in matters of public safety;

• To offer a broad range of opportunities to our members, or to share such opportunities with relevant individuals or institutions within the legal framework;

• To analyze advertisement preferences.

Your data will be processed in accordance with KVKK and related secondary regulations.

1. Information About Third Parties or Organizations to Whom Your Personal Data May Be Transferred

For the purposes mentioned above, the personal data you share with lapenta.com.tr may be transferred to third-party organizations with whom we collaborate or receive services, including domestic and international organizations and third parties acting as data processors.

Our arrangements regarding cookies used for advertising purposes are part of the "lapenta.com.tr Cookie Policy," which forms a part of this Privacy and Personal Data Protection Policy. Please click here to learn more about our Cookie Policy.

1. How Your Personal Data is Collected

Your personal data may be collected through various means such as:

• Forms on lapenta.com.tr website and mobile applications, including name, surname, address, phone number, work or personal email address, etc.;

• Preferences made on pages accessed via username and password, transaction IP logs, cookie data collected by the browser, browsing times, and details;

• Location data.

Additionally, data shared physically or virtually, face-to-face or remotely, verbally or in writing, or obtained indirectly through various channels such as website, blogs, competitions, surveys, social media platforms, public databases, or newsletters may be collected and processed.

1. Transfer of Personal Data Collected Before the Effective Date of the KVKK

Since lapenta.com.tr began its operations after the effective date of KVKK on April 7, 2016, no personal data was stored before this date.

1. Transfer of Your Personal Data

Your personal data, collected via the methods mentioned above and processed in Turkey or abroad, may be transferred to foreign service providers (in countries accredited by the Turkish Personal Data Protection Board) to fulfill the terms of the contract in accordance with the KVKK.

Your data may be transferred to:

• Business partners and service providers with whom we cooperate to offer and promote products and services;

• Public authorities authorized to identify your location in case of emergency calls;

• Regulatory and supervisory bodies, courts, enforcement offices, or other official institutions legally authorized to request your personal data;

• Legal entities involved in commercial relations with lapenta.com.tr and who possess your phone number.

1. Retention and Protection of Personal Data

Lapenta.com.tr is responsible for ensuring the safety and storage of your personal data, taking all necessary precautions as required by Article 12 of the KVKK. In case personal data is obtained unlawfully by third parties, the issue will be reported immediately to the Turkish Personal Data Protection Board in accordance with the legal provisions.

1. Keeping Your Personal Data Accurate and Up-to-Date

According to Article 4 of the KVKK, lapenta.com.tr has the obligation to keep your personal data accurate and up-to-date. It is essential that members share or update their accurate and current data through the website or mobile applications for lapenta.com.tr to fulfill its obligations under the law.

1. Your Rights as a Personal Data Owner under Article 11 of the KVKK

As of October 7, 2016, personal data owners have the following rights:

• To learn whether their personal data is processed;

• To request information if their personal data has been processed;

• To learn the purpose of processing their personal data and whether it is used in accordance with that purpose;

• To know the third parties to whom personal data is transferred within Turkey or abroad;

• To request the correction of incomplete or inaccurate personal data;

• To request the deletion or destruction of personal data under the conditions set out in Article 7 of the KVKK;

• To request that any correction, deletion, or destruction of personal data be notified to third parties to whom the data has been transferred;

• To object to any unfavorable outcome that arises solely from the automatic processing of their data;

• To request compensation if they suffer damages due to unlawful processing of personal data.

1. Contact and Application Method

Data subjects can direct their inquiries, opinions, or requests to support@lapenta.com.tr. Lapenta.com.tr will respond to requests within 30 days, either in writing or digitally, depending on the nature of the request.

1. Data Protection Officer

The data protection officer for lapenta.com.tr is Ömer Tarık Banuş, who can be reached at omertarikbanus@gmail.com or by phone at 0552 202 6637.

This policy was last updated on June 27, 2021.